1. INFORMATION WE COLLECT
We collect several different types of information for various purposes to provide and improve our services to you.
Personal Data You Provide to Us
While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you, including:
Email Address: Collected when you click our email contact links, sign up for services, or access digital galleries.
First Name and Last Name: Collected during the checkout process.
Shipping and Billing Addresses: Collected when purchasing physical photography prints.
Data Collected Automatically
Usage and Device Data: Our website hosting platforms automatically log your IP address, browser type, operating system, and the pages you visit for security and system stability.
Cookies and Tracking Technology: We use cookies and similar tracking technologies to track the activity on our Site and hold certain information to improve your experience.

2. HOW WE USE YOUR INFORMATION
We use the collected data for various purposes:
To fulfill and manage your orders, payments, and print deliveries.
To deliver digital images and download links.
To respond to your inquiries sent via email.
To monitor and analyze website traffic and usage patterns.
To detect, prevent, and address technical or security issues.

3. THIRD-PARTY SERVICES & SERVICE PROVIDERS
We share your information with trusted third-party service providers to operate our business. These companies are authorized to use your personal data only as necessary to provide these services to us.
Showit & WordPress: Our Site front-end is built on Showit, and our blog is powered by WordPress. These platforms host our content and may log baseline server and analytical data.
Google Analytics: We use Google Analytics to track and report website traffic. Google uses cookies to collect data about your on-site behavior. You can opt out of having your activity made available to Google Analytics by installing the Google Analytics opt-out browser add-on.
Pic-Time: We use Pic-Time to host image galleries, deliver digital image downloads, and manage print orders. When you access a gallery or buy a print, your email and shipping details are processed through Pic-Time.
Stripe: We use Stripe for payment processing. We do not store or collect your payment card details on our website. That information is provided directly to Stripe, whose use of your personal information is governed by their Privacy Policy. You can view their policy at stripe.com.
Pinterest: We utilize the Pinterest Tag tracking tool (a conversion tracking pixel) on our website. This pixel collects behavioral data, including the pages you view, items added to your cart, and purchases made. This information helps us measure ad performance and serve relevant fine art collections to you on third-party platforms. You can opt out of personalized ads at any time through your Pinterest account settings or by managing your browser’s cookie preferences.

4. DATA RETENTION AND SECURITY
We retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy, such as fulfilling commercial tax requirements for print sales. We use commercially acceptable means to protect your personal data, but remember that no method of transmission over the Internet or electronic storage is 100% secure.

5. YOUR DATA PROTECTION RIGHTS
Depending on your location (such as the European Union or California), you may have certain rights under data protection laws, including:
The right to access, update, or delete the information we have on you.
The right to object to or restrict our processing of your personal data.
The right to data portability.
To exercise any of these rights, please contact us using the email below.

6. Return & Refund Policy
Because Sascha’s Wildlife Gallery specializes in ultra-exclusive, limited-edition fine art prints and custom-crafted framing formats (including premium gallery paper and high-fidelity white gloss metal), all sales are final once production begins.
* Damaged Shipments: In the rare event that your fine art print arrives damaged or compromised due to transit, we provide a complimentary structural replacement.
* How to Claim: Please inspect your artwork immediately upon delivery. You must contact the gallery via our Contact Form within 14 days of receipt, providing detailed photographic evidence of both the exterior packaging and the damaged print details.
* Resolution Time: Once verified, a replacement print will be expedited into production and shipped to your address at no additional cost within 7 to 10 business days.

7. CHANGES TO THIS PRIVACY POLICY
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top.

8. CONTACT US
If you have any questions about this Privacy Policy, please contact us:
By Email: [email protected]

Privacy & Return Policy

Effective Date: July 21, 2026